Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR Z-Brackets provide a secure mounting solution for RICH SOLAR MEGA Series solar panels. Made from anodized aluminum, these brackets are designed for mounting rigid solar panels on RVs, trailers, boats, yachts, and other flat surfaces.

This pack includes four individual Z-Bracket mounts with screws. The brackets are designed for quick installation and provide a sturdy hold for off-grid solar panel setups.

Key Feature

  • Mounting hardware Z-brackets with screws
  • Designed for RICH SOLAR MEGA Series solar panels
  • Pack of four individual Z-Bracket mounts
  • Made from anodized aluminum
  • Durable and corrosion-resistant
  • Designed for rigid solar panels
  • Suitable for RVs, trailers, boats, yachts, and flat surfaces
  • Quick and easy installation
  • Provides a strong and secure hold
  • Color: Black

Durable & Corrosion-Resistant

Made from high-quality anodized aluminum, these brackets offer excellent resistance against rust and environmental wear.

Quick & Easy Installation

Designed for fast and simple setup, requiring minimal tools for a secure mount, ideal for DIY solar panel installations.

Universal Compatibility

Fully compatible with all Rich Solar panels, ensuring a versatile and hassle-free fit for various solar applications.

Rich Solar Mounting Hardware Z-Brackets

Strong & Secure Hold

Provides a firm and stable attachment for your solar panels, keeping them securely in place on RVs, boats, trailers, yachts, and other surfaces.

Weatherproof & Reliable

Engineered to endure harsh outdoor conditions, offering a dependable and long-lasting mounting solution for your solar system.

Mounting Hardware Z-Brackets

Designed for securely mounting solar panels on various surfaces

Rich Solar Mounting Hardware Z-Brackets Comparison

Specification

  • Product Type: Solar Panel Mounting Hardware
  • Material: Anodized Aluminum
  • Color: Black
  • Height: 3/4 in
  • Included: Pack of four individual Z-Bracket mounts with screws
  • Compatibility: Designed for RICH SOLAR MEGA Series solar panels
  • Use: Mounting rigid solar panels on RVs, trailers, boats, yachts, and other flat surfaces
  • Features: Durable, corrosion-resistant, weatherproof, quick installation, strong and secure hold

Downloads

Warranty

This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details


Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

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