Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR NOVA 6500S is a 6500W 48V off-grid hybrid solar inverter designed for campers, cabins, tiny homes, ADUs, RVs, and off-grid power systems. It delivers 6500VA/6500W rated inverter power with pure sine wave output, built-in Wi-Fi for mobile monitoring, and a large LCD touchscreen with ambient RGB status lights.

This hybrid inverter supports utility mains or generator input, battery-independent operation, MPPT solar charging, and up to 6-unit parallel operation. It also includes USB on-the-go support, data event logging, a reserved BMS communication port, and configurable AC/PV output usage timer and prioritization.

Key Features

  • UL Certification
  • Status indication with RGB lights
  • Built-in Wi-Fi for mobile monitoring (Android/iOS)
  • Supports USB on-the-go function
  • Data log events stored in the inverter
  • Reserved communication port for BMS (RS485, CAN-BUS or RS232)
  • Replaceable fan design for ease of maintenance
  • Battery independent design
  • Configurable AC/PV output usage timer and prioritization
  • Adjustable high-power charging current
  • Adjustable input voltage range for home appliances and personal computers
  • Compatible with Utility Mains or generator input
  • Built-in anti-dust kit
  • Optional DC output for DC fan, LED bulb, router, etc.
  • 6-unit parallel operation capabilities

Simple Install, Smart Control

The NOVA Series 6500S Inverter provides convenient, smart energy management. With built-in Wi-Fi, you can easily connect with your Android or iOS device using the RICH SOLAR monitoring app for real-time monitoring, electricity usage tracking, and data logging. RGB status lights facilitate monitoring and management while USB On-the-Go enables easy data upload/download.

Powerhouse for Heavy Loads

power high-demand devices with the RICH SOLAR NOVA Series 6500S Inverter. It provides a continuous power of 6500W, reaching a peak of 13kW. This model enables a high output power of up to 39kW, supported by a parallel operation of up to 6 units in single-phase, split-phase, or 3-phase configurations.

Flexibility Without Batteries

The NOVA Series 6500S inverter offers flexibility by making the battery optional. For lighter loads and stable solar panel output, no battery connection is necessary. However, if needed, it is compatible with a range of battery types, including AGM, Pylontech, WECO, Soltaro, LIB-Protocol, and third-party lithium batterie

MPPT Control for Enhanced Performance

Equipped with an MPPT controller, the solar inverter maximizes efficiency with a wide voltage range of 90-230 VDC, achieving a high peak efficiency of 91% while also protecting batteries for extended lifespan and sustainable performance.

Pure Sine Wave Technology

Pure sine wave output ensures high stability and premium quality to safeguard devices and prolong their lifespan, operating quietly to minimize noise interference.

Multi-Compatible Inverter for Various Devices

The NOVA Series 6500S Solar Inverter's wide input voltage range is compatible with most electronics and appliances (80 - 140 VAC). The inverter also offers high-power charging from 10A to 120A for a wide range of batteries. The optional DC output supports fans, LED bulbs, and routers, making it versatile and efficient.

Three Charging Modes for Versatile Power

Solar First

Solar energy will charge the battery as a priority. If solar isn't available the grid will take over.

Solar & Utility Grid

Solar energy and utility will charge battery at the same time.

Only Solar

Solar energy will be the only charging source, regardless of grid availability.

Three Load Output Working Modes

Utility Grid First

Utility will provide power to the loads as first priority. Solar and battery energy will provide power to the loads only when utility power is not available.

Solar First

Solar energy provides power to the loads as first priority. If solar energy isn't sufficient to power connected loads, the utility grid will supply power to the loads at the same time.

SBU Priority

Solar energy provides power to the loads as first priority. If solar energy is not sufficient to power all connected loads, battery energy will supply power to the loads at the same time. The utility grid provides power to the loads only when the battery voltage drops to a low voltage warning.

Your Safety, Our Priority

Experience safe and reliable operation with the NOVA Series 6500S, featuring multiple protection measures including overload, over-temperature, and short circuit protection. Seamlessly integrate a BMS with the reserved port for enhanced functionality. Operating within a temperature range of 14°F to 122°F, the 6500S Inverter ensures seamless adaptation to diverse climates, guaranteeing year-round efficient and secure performance.

Specifications

    • Model: RS-H6548S
    • Rated Inverter Power: 6500VA/6500W
    • Parallel Capability: Yes, 6 units
  • Input
    • Voltage: 120 VAC
    • Selectable Voltage Range: 90-140 VAC (For Computers), 80-140 VAC (For Home Appliances)
    • Frequency Range: 50 Hz/60 Hz (Auto Sensing)
  • Output
    • AC Voltage Regulation (Batt. Mode): 120 VAC ± 5%
    • Surge Power: 13000VA
    • Efficiency (Peak): 91%
    • Transfer Time: 10 ms (For Personal Computers), 20 ms (For Home Appliances)
    • Waveform: Pure Sine Wave
    • No Load Power Consumption: <75W
    • DC Voltage: 12 VDC ± 5%, 100W
  • Battery
    • Battery Voltage: 48 VDC
    • Float Charging Voltage: 54 VDC
    • Overcharge Protection: 66 VDC
  • Solar Charger & AC Charger
    • Solar Charger Type: MPPT
    • Maximum PV Array Power: 8000W (4000W x 2)
    • MPPT Operating Voltage Range: 90 ~ 230 VDC
    • Maximum PV Array Open Circuit Voltage: 250 VDC
    • Maximum Solar Charge Current: 120A
    • Maximum AC Charge Current: 120A
    • Maximum Charge Current: 120A
  • Physical
    • Dimension (D x W x H): 6.2 x 19.8 x 20.9 in
    • Net Weight: 44 lb
    • Communication Interface: USB/RS232/RS485/Wi-Fi/Dry-contact
  • Operating Environment
    • Humidity: 5% to 95% Relative Humidity (Non-condensing)
    • Operating Temperature: 14°F to 104°F
    • Storage Temperature: 5°F to 140°F
  • Standard
    • Compliance Safety: UL

Downloads

Specifications

Manual

Certification

Warranty

This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details

Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

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