Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR MEGA 100 SLIM ONYX is a compact 100W 12V N-Type solar panel designed for off-grid power systems where roof space is limited. Its slim black panel design makes it suitable for vans, overlanders, boats, RVs, cabins, marine setups, and DIY solar applications. Built with tempered glass, aluminum, and monocrystalline silicon, this panel features N-Type TOPCon cells, IP67-rated protection, pre-drilled mounting holes, and pre-attached MC4 connectors for easier installation. Its narrow size and lightweight build help support flexible placement on roofs or frames.

Key Feature

  • 100W maximum power output
  • 12V N-Type slim solar panel
  • 25.1% maximum efficiency
  • Slim 50.0 x 15.7 x 1.2 in panel size
  • N-Type TOPCon solar cells
  • IP67-rated junction box and solar cables
  • Pre-drilled holes for mounting
  • Pre-attached MC4 connectors with 4 ft cables
  • Rated for 5400 Pa snow load and 2400 Pa wind load
  • Operates from -40°F to +185°F
  • 25-year output warranty

Size Fits Various RV Types

  • Slim Design: Slim, rectangular design fits and maximizes roof space on Class B and Class A RVs, trailers, fifth wheels, and boats.
  • Lightweight: Weighing only 12.4 lb, easy to carry and quick to install.
  • Narrow Panel Upgrade: Same power output with a 11.8% smaller footprint compared to MEGA 100 SLIM SLX.

High-Performance N-Type TOPCon Solar

  • High Efficiency: N-Type TOPCon cells provide higher energy conversion than standard panels
  • Stable Performance: Delivers reliable power even in low light or extreme temperatures.
  • Durable & Long-Lasting: Resistant to light-induced degradation, ensuring more energy over the panel’s lifespan.

Built To Withstand Harsh Climates

  • IP67 Rated: Junction box and solar cables are fully protected against dust and water.
  • High Load Resistance: Withstands 5400Pa snow load and 2400Pa wind load.
  • Wide Temperature Range: Operates reliably from -40°F to +185°F for consistent output in extreme climates

Hassle-Free Installation

  • Pre-Drilled Holes: Simplifies mounting on roofs or frames.
  • Pre-Attached MC4 Connectors: Comes with 4ft cables for quick, hassle-free setup.
  • Slim and lightweight design: 50.0 × 15.7 × 1.2 in, 12.4 lb for easier handling and installation

Specifications

Maximum Power ( Pmax): 100W
Maximum Power Voltage (Vmp): 19.6V
Maximum Power Current (Imp): 5.01A
Open Circuit Voltage (Voc): 23.6V
Short Circuit Current (Isc): 5.38A
Maximum System Voltage (Vmax): 1000VDC
Temperature Range: -40°F~ +185°F
Weight: 12.4 lb

Dimensions:

Downloads

50.0 × 15.7 × 1.2 in

Warranty

 This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details

Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

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