Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The MEGA 100 SLIM is a 12V 100W slim solar panel designed for compact off-grid power setups. Its narrow, lightweight design helps maximize available installation space on RVs, vans, cabins, boats, and other mobile or off-grid applications.

Built with tempered glass, aluminum, and monocrystalline silicon, this N-Type solar panel delivers efficient power output in a compact 50.0 x 15.7 x 1.2 in size. It includes pre-drilled mounting holes, pre-attached MC4 connectors, and IP67-rated protection for the junction box and solar cables.

Key Feature

  • 100W maximum power output
  • 12V slim solar panel design
  • N-Type TOPCon solar panel
  • Up to 25.1% maximum efficiency
  • Compact size: 50.0 x 15.7 x 1.2 in
  • Lightweight 12.4 lb design
  • Slim rectangular shape for limited installation spaces
  • Pre-drilled holes for easier mounting
  • Pre-attached MC4 connectors
  • 4 ft cables for setup
  • IP67-rated junction box and solar cables
  • Withstands 5400 Pa snow load and 2400 Pa wind load
  • Operating temperature range: -40°F to +185°F
  • 25-year output warranty

Size Fits Various RV Types

  • Slim Design: Slim, rectangular design fits and maximizes roof space on Class B and Class A RVs, trailers, fifth wheels, and boats.
  • Lightweight: Weighing only 12.4 lb, easy to carry and quick to install.
  • Narrow Panel Upgrade: Same power output with a 11.8% smaller footprint compared to MEGA 100 SLIM SLX.

High-Performance N-Type TOPCon Solar

  • High Efficiency: N-Type TOPCon cells provide higher energy conversion than standard panels
  • Stable Performance: Delivers reliable power even in low light or extreme temperatures.
  • Durable & Long-Lasting: Resistant to light-induced degradation, ensuring more energy over the panel’s lifespan.

Built To Withstand Harsh Climates

  • IP67 Rated: Junction box and solar cables are fully protected against dust and water.
  • High Load Resistance: Withstands 5400Pa snow load and 2400Pa wind load.
  • Wide Temperature Range: Operates reliably from -40°F to +185°F for consistent output in extreme climates

Hassle-Free Installation

  • Pre-Drilled Holes: Simplifies mounting on roofs or frames.
  • Pre-Attached MC4 Connectors: Comes with 4ft cables for quick, hassle-free setup.
  • Slim and lightweight design: 50.0 × 15.7 × 1.2 in, 12.4 lb for easier handling and installation

Specifications

Maximum Power (Pmax): 100W
Maximum Power Voltage (Vmp): 19.6V
Maximum Power Current (Imp): 5.01A
Open Circuit Voltage (Voc): 23.6V
Short Circuit Current (Isc): 5.38A
Maximum System Voltage (Vmax): 1000 VDC
Temperature Range: -40°F ~ +185°F
Weight: 12.4 lb

Dimensions:

Downloads

50.0 × 15.7 × 1.2 in

Warranty: This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details

Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

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