Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR BRAVO 50 DC is a 50 Amp DC-DC solar charge controller with MPPT designed for RVs, trailers, campers, vans, boats, off-grid systems, and mobile power setups. It supports charging from solar and alternator inputs, either simultaneously or independently, with selectable charging priority for solar or alternator use.

This controller features advanced MPPT tracking, high conversion efficiency, flexible battery charging modes, and smart monitoring through Bluetooth, TTL, RS485, and CAN communication options. Built-in protections help support safe operation against overcharge, overcurrent, over-temperature, and reverse polarity.

Key Features

1. Advanced MPPT Tracking Technology
  • PowerCatcher algorithm with >99% tracking efficiency
  • Stable performance in shaded or variable light conditions
  • Up to 20% more solar harvest than PWM controllers
2. High Conversion Efficiency
  • Up to 96% power conversion to minimize energy loss
  • Buck MPPT for solar input
  • Buck/Boost regulation for alternator input
3. Dual Input Charging Capability
  • Charges from solar and alternator, simultaneously or independently
  • Compatible with traditional and smart alternators (12V/24V)
  • Ideal for RVs, off-grid systems, and mobile setups
4. Flexible Battery Compatibility & Charging Modes
  • 3-stage charging for lead-acid (Bulk / Boost / Float)
  • 2-stage charging for lithium batteries with BMS
  • Selectable charging priority: solar or alternator
5. Comprehensive Safety Protections
  • Over-temperature, overcharge, overcurrent, and reverse polarity protection
  • Ensures long-term safe and stable operation
6. Smart Monitoring & Communication
  • Bluetooth, RS485, CAN (RV-C), and TTL communication options
  • Real-time monitoring and configuration via app or wired interface

Specifications

  • Max. Solar Input: 55V DC / 50A / 800W (recommended)
  • MPPT Voltage Range: 17–36V DC
  • Alternator Input: 12/24V, 65A max
  • Battery System Voltage: 12V (9–16V range)
  • Rated Charging Current: 50A 
  • Efficiency: MPPT: >99%; Conversion: up to 96%
  • Communication: Bluetooth, TTL, RS485, CAN (RV-C protocol)
  • Protections: Overcharge/current/temperature, reverse polarity
  • Operating Temperature: -35°C to +65°C (-31°F to +149°F)
  • Dimensions (W×D×H): 221 × 175.8 × 92.4 mm (8.70 × 6.92 × 3.64 in)
  • Weight: 2.34 kg (5.16 lb)
  • IP Rating: IP32

Downloads

Specifications

Manual

Warranty

This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

 View RICH SOLAR Warranty Details

Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

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