Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR BRAVO 50 is a 50 Amp MPPT solar charge controller designed for 12V and 24V DC solar power systems. It regulates solar panel input to support efficient battery charging for RVs, trailers, campers, vans, boats, and off-grid applications.

Built with true MPPT charging technology, the BRAVO 50 offers high tracking efficiency, high charge conversion efficiency, charging data storage, and multiple protection features. It supports selected lead acid and lithium battery types, including Gel, AGM, WET, Crystal, Calcium, LCO, LFP, and LTO.

Key Features

  • True MPPT
  • Tracking Efficiency Above 99.5%
  • Charge Conversion Efficiency as High as 98%
  • 12V / 24V DC System Self-Adaptation
  • Reverse Discharge Protection
  • Targeted for Accuracy
  • Overvoltage Protection
  • Common Negative Connection
  • Charging Data Storage
  • Conformal Coating for Inside Board
  • In-house Design and Manufacture
  • Extensive Internal Electronics, In-Circuit Protections, and Safety Protections
  • Targeted for Lead Acid Batteries: Gel, AGM, WET, CRYSTAL, CALCIUM Batteries Type Selections
  • Targeted for Lithium Batteries: LiFePO4, LTO (Lithium Titanate Oxide), LCO Batteries Type Selections

Specifications

  • System Nominal Voltage: 12/24V Auto
  • Max PV Open Circuit Voltage: 100V DC
  • Charging Technology: MPPT
  • Max PV Charging Current: 50A
  • Max. Recommended PV Input Power: 700 Watt (12V) / 1400 Watt (24V)
  • Charge Conversion Efficiency: ≤98%
  • MPPT Tracking Efficiency: >99.5%
  • Battery Type Preset: Crystal, Gel, AGM, WET, Calcium / LCO, LFP, LTO
  • Housing Case Color: Black / Grey
  • IP Grade: IP43 for Inside PCBA, IP22 for Connection Area
  • Net Weight: 1.40kg / 3.09lb
  • Dimensions (L*W*H): 195*140*74 mm / 7.7*5.5*2.9 in

Downloads

Warranty

This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details


Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

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