Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR ALPHA 1 LITE is a 12V 100Ah LiFePO4 battery designed for RVs, trailers, vans, boats, marine use, cabins, and off-grid power systems. With 1280Wh of nominal energy and 4,000+ lifetime cycles, it provides dependable power storage for solar and mobile energy setups. Built with EV-grade A+ lithium cells and a UL94 V-0 rated plastic shell, this battery is designed for safe and reliable performance. It features smart BMS protection, low-temperature charging protection, and overheat protection to help protect the battery during everyday use.

Key Features

  • 12V 100Ah LiFePO4 battery
  • 1280Wh nominal energy capacity
  • 4,000+ lifetime cycles
  • Low-temperature charging protection
  • Charging stops below 32°F to help prevent battery damage
  • High-temperature charging protection shuts off at 129°F ±9°F
  • High-temperature discharge protection shuts off at 167°F ±9°F
  • Smart BMS actively manages and protects the battery
  • Over charge protection
  • Over discharge protection
  • Over current protection
  • Short circuit protection
  • Cell balance function
  • EV-grade A+ lithium cells
  • UL94 V-0 rated plastic shell
  • Supports charging by LiFePO4 charger, solar panel, or generator

Best Lithium Battery for Solar & Off-Grid Use? (Full Comparison)

Specifications & Downloads

Nominal Voltage: 12.8V
Nominal Capacity: 100Ah
Nominal Energy: 1280Wh
Maximum Discharge Current: 100A
Charge Voltage: 14.4V ± 0.2V
Maximum Charging Current: 100A
Charge Temperature: 32°F to 131°F
Discharge Temperature: -4°F to 140°F
Weight: 24 lb
Dimensions: 10.2 x 6.6 x 8.3 in

DOWNLOADS

SPECIFICATION

MANUAL

Low-Temperature & Overheat Protection

Built for reliable performance, this battery protects against extreme temperatures:

  • Cold-Weather Protection: Charging stops below 32°F to prevent damage.
  • High-Temp Charging Protection: Charging shuts off at 129°F ±9°F to avoid overheating.
  • High-Temp Discharge Protection: Discharging stops at 167°F ±9°F to safeguard battery life.

Smart BMS for Safe and Reliable Power

Enjoy worry-free operation with our intelligent BMS, which actively manages and protects your battery in real-time.
  • Over Charge Protection
  • Over Discharge Protection
  • Over Current Protection
  • Short Circuit Protection
  • Cell Balance Function
  • Low-Temp Charging Protection

EV-Grade A+ Lithium Cells for Superior Power

Experience top-tier reliability and performance with automotive-grade LiFePO₄ technology—built to last and engineered for efficiency.
  • Ultra-Long Life: Over 4,000 deep cycles at 80% DoD
  • Lightweight Efficiency: Same power at just 1/3 the weight of lead-acid.
  • Safe & Stable: Excellent thermal and chemical stability—no fire or explosion risk.

Find Your Perfect Power

Compare and choose the best product for your needs

Product Nominal Voltage Nominal Capacity Capacity Heating Bluetooth Cycle Life Certified Charging Voltage Maximum Charging Current
ALPHA 1 Battery
ALPHA 1
$499.99
12.8V 100Ah 1280Wh ✓ ✓ 5000 Cycles × 14.4V ± 0.2V 100A
ALPHA 1 LITE Battery
ALPHA 1 LITE
$399.99
12.8V 100Ah 1280Wh × × 4000 Cycles × 14.4V ± 0.2V 100A
ALPHA 1 PRO Battery
ALPHA 1 PRO
$599.99
12.8V 100Ah 1280Wh ✓ ✓ 7000 Cycles ✓ 14.4V ± 0.2V 100A

WARRANTY

Warranty: This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details

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