Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR ALPHA 1 is a 12V 100Ah LiFePO4 battery designed for RVs, trailers, vans, boats, cabins, and off-grid power systems. With 1280Wh of nominal energy and 5,000+ lifetime cycles, it provides dependable energy storage for solar and mobile power applications. Built with premium A+ grade LiFePO4 cells, the ALPHA 1 includes internal heating for low-temperature charging support, Bluetooth battery monitoring, and built-in BMS safeguards. It allows real-time monitoring of key battery metrics such as state of charge, voltage, current, temperature, and remaining capacity through the app.

Key features

  • 12V 100Ah LiFePO4 battery
  • 1280Wh nominal energy capacity
  • 5,000+ lifetime cycles
  • Internal heating support for low-temperature charging conditions
  • Bluetooth battery monitoring through the app
  • Real-time monitoring of SOC, voltage, current, temperature, and remaining capacity
  • Built-in BMS safeguards for stable power supply
  • Over charge protection
  • Over discharge protection
  • Over current protection
  • Short circuit protection
  • Cell balance function
  • Temperature protection
  • Premium A+ grade LiFePO4 cells
  • Supports charging by LiFePO4 charger, solar panel, or generator

Best Lithium Battery for Solar & Off-Grid Use? (Full Comparison)


Specifications & Downloads

Specifications

Nominal Voltage: 12.8V
Nominal Capacity: 100Ah
Nominal Energy: 1280Wh
Maximum Discharge Current: 100A
Charge Voltage: 14.4V ± 0.2V
Maximum Charging Current: 100A
Charge Temperature: 32°F to 131°F
Discharge Temperature: -4°F to 140°F
Weight: 24 lb
Dimensions: 10.2 x 6.6 x 8.3 in

SPECIFICATION

Internal Heating in Low Temperature

< 32°F / 0°C
Charging Off      

< 41°F / 5°C
Internal Heating Starts

> 50°F / 10°C
Internal Heating Stops

Bluetooth Battery Monitoring

Stay in full command with real-time Bluetooth monitoring via the app. Track key metrics like SOC, voltage, current, temperature, and remaining capacity. Easily turn power on/off.

  • Quick pairing—just scan your battery’s barcode
  • Smart power management at your fingertips
  • Total peace of mind, wherever you go

BMS Safeguards Every Charge

The 12V 100Ah LiFePO4 Battery with built-in BMS ensures a stable power supply for unrestricted use of high-energy devices.

  • Over Charge Protection
  • Over Discharge Protection
  • Over Current Protection
  • Short Circuit Protection
  • Cell Balance Function
  • Temperature protection

Premium A+ Grade Cells

Powered by advanced EV-grade LiFePO4 cells, this battery redefines what you can expect from energy storage—delivering smarter performance, longer life, and greater efficiency in every charge.

  • 5,000+ Cycles - 3X lifespan vs lead-acid
  • 2X Energy Density - Same power at 1/3 the weight
  • Eco-Friendly –  Zero toxic materials, 100% recyclable

Find Your Perfect Power

Compare and choose the best product for your needs

Product Nominal Voltage Nominal Capacity Capacity Heating Bluetooth Cycle Life Certified Charging Voltage Maximum Charging Current
ALPHA 1 Battery
ALPHA 1
$499.99
12.8V 100Ah 1280Wh ✓ ✓ 5000 Cycles × 14.4V ± 0.2V 100A
ALPHA 1 LITE Battery
ALPHA 1 LITE
$399.99
12.8V 100Ah 1280Wh × × 4000 Cycles × 14.4V ± 0.2V 100A
ALPHA 1 PRO Battery
ALPHA 1 PRO
$599.99
12.8V 100Ah 1280Wh ✓ ✓ 7000 Cycles ✓ 14.4V ± 0.2V 100A

Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

Free Shipping
U.S. Local Warehouse
Manufacturer Warranty

 

WARRANTY

This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details

Customers also bought