Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR 48V (57.6V) Waterproof LiFePO4 Charger is designed for charging LFP batteries with a 57.6V DC output and 100–240V AC input. Built with a die-cast aluminum enclosure, IP67-rated protection, and active fan cooling, it provides a durable charging solution for compatible 48V LiFePO4 battery systems.

This 20A charger includes an LED charging indicator and built-in safety protections for reliable operation. Its compact design and waterproof housing make it suitable for solar battery charging setups where protected, efficient charging is needed.

Key Features

Fast & Efficient Charging

  • 88-93% peak efficiency for quick, energy-efficient charging
  • LiFePO4-optimized design extends battery lifespan and ensures stable long-term performance

Industrial-Grade Protection

  • IP67 waterproof, dustproof, and shock-resistant die-cast aluminum housing
  • 8-in-1 safety protection: overvoltage, overcurrent, short-circuit, reverse polarity, overheating, undervoltage, auto-shutoff, and battery activation
  • FCC, CE, and RoHS certified for safety, performance, and environmental compliance.

Reliable Power Output

  • Selectable 20A or 25A output with an active cooling fan for heat dissipation
  • Universal AC input: 100-240V, 50/60Hz for global compatibility

LED Indicator

  • Green (Always On): Standby / No Load
  • Green (Flashing): Battery is Charging
  • Green (Always On): Battery Fully Charged
  • Red (Flashing): Charger Fault or Under Protection

How to Connect

  1. Ensure the switch is off.
  2. Connect the DC output cable to the battery (+ to +, - to -) and attach the Anderson connector.
  3. Turn on the switch. The battery is charging when the LED indicator flashes green.
  4. Turn off the switch after charging is complete.

Specifications

  • DC Output Current: Max 20A (RS-BC48C20); Max 25A (RS-BC48C25)
  • DC Output Voltage:  57.6V
  • Battery Type: LFP Battery
  • Input Voltage Range: 100-240V AC, 50/60Hz
  • Peak Efficiency: 88-93%
  • Charging Indicator: Two-Color LED
  • Operating Temperature: 14°F to 113°F (-10°C to 45°C)
  • Protections: Overvoltage, Overcurrent, Short-Circuit, Reverse Polarity, etc.
  • Enclosure Material: Die-Cast Aluminum
  • Waterproof: IP67 Rated
  • Weight: 9.5 lb
  • Dimensions: 11.3 × 7.8 × 3.5 in 

Downloads

Warranty

This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details

Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

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