Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR 300 Watt Solar Kit includes three 100W monocrystalline solar panels and a 40A MPPT charge controller for a complete 300W solar setup. It is designed for off-grid applications and can be used for RVs, boats, trailers, cabins, and other mobile or outdoor power needs.

The included MEGA 100 solar panels feature tempered glass, aluminum frames, and low-light performance for cloudy days, mornings, and evenings. The kit also includes solar cables, battery cables, mounting Z brackets, and an inline fuse holder with fuse for system installation.

Kit Includes:

  • 3 x 100 Watt Monocrystalline Solar Panel (RS-M100)
  • 1 x 40A MPPT Charge Controller (RS-MPPT40P)
  • 1 x 20' #10 Gauge Solar Cable (Red), connects solar panel to controller (RS-2010J)
  • 1 x 20' #10 Gauge Solar Cable (Black), connects solar panel to controller (RS-2010J)
  • 1 x 10' #8 Gauge Battery Cable (Red), connects controller to battery (RS-810)
  • 1 x 10' #8 Gauge Battery Cable (Black), connects controller to battery (RS-810)
  • 3 x Mounting Z Brackets (one set of 4) (RS-ZB4C)
  • 1 x 10A Inline Fuse Holder with Fuse(RS-SC10F)

MEGA 100
100 Watt Solar Panel

The MEGA 100 is the perfect option for any off-grid application. Ideal for anything from RVs to cabins and built to withstand the toughest climates, the MEGA 100 can handle whatever you throw at it.

No. of Panels: 3 x MEGA 100 Watt Solar Panels
Wattage Per Panel: 100W
Total Wattage of Panels: 300W

Key  Features

  • 12V off-grid solar panel.
  • 0~+5W guaranteed positive power output.
  • IP67-rated.
  • Built with strong tempered glass and aluminum frame.
  • Certified to withstand challenging environmental conditions.
  • Excellent low light performance on cloudy days, mornings and evenings.

Installation:

  • Easy installation and handling for various applications.
  • Pre-drilled holes compatible with ground mounts, Z-brackets, pole mounts and tilt mounts.
  • Compatible with on-grid and off-grid inverters.

Specification

Maximum Power(Pmax): 100W
Maximum Power Voltage(Vmp): 18.6V
Maximum Power Current(Imp): 5.38A
Open Circuit Voltage(Voc): 22.8V
Short Circuit Current(Isc): 5.78A
Maximum System Voltage(Vmax): 1000VDC
Weight: 13.2 lb
Maximum Series Fuse Rating: 15A
Dimensions: 39.0 x 21.3 x 1.2 in

Downloads

MEGA 100 Solar Panel

BRAVO 40
40 Amp MPPT Solar Charge Controller

Features

  • MPPT
  • Tracking Efficiency Above 99.5%
  • Charge Conversion Efficiency as high as 98%
  • 12V/24V DC System Self-Adaptation
  • Reverse Discharge Protection
  • Targeted for Accuracy
  • Overvoltage Protection
  • Common Negative Connection
  • Charging Data Storage
  • Conformal Coating For Inside Board
  • Designed According to UL1741, EN/IEC 62109 1
  • In-house Design And Manufacture
  • Extensive Internal Electronics In-Circuit Protections And Safety Protections
  • Targeted For Lead Acid Batteries: Gel, AGM, WET, CRYSTAL, CALCIUM Batteries Type Selections
  • Targeted For Lithium Batteries: LiFePO4, LTO (Lithium Titanium Oxide), LCO Batteries Type Selections

Specification

System Nominal Voltage: 12/24V Auto
Max. PV Open Circuit Voltage: 100VDC
Charging Technology: MPPT
Max PV Charging Current: 40A
Max. Recommended PV Input Power: 600 Watt (12V) / 1200 Watt (24V)
Battery Type Preset: Crystal, Gel, AGM, WET, Calcium / LCO, LFP, LTO
Housing Case Color: Black / Grey
IP Grade: IP43 for Inside PCBA, IP22 for Connection Area
Net Weight: 1.17kg / 2.58lb
Dimensions (L*W*H): 195*142*74 mm / 7.7*5.5*2.9 in

Downloads

BRAVO 40 40 Amp MPPT Solar Charge Controller

BRAVO 40 40 Amp MPPT Solar Charge Controller User Manual

Warranty

This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details

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Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

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