Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR 200W Slim Kit is designed for off-grid and mobile solar power setups. It includes two MEGA 100W SLIM Onyx solar panels, a Bravo 30A MPPT charge controller, solar and battery cables, mounting Z brackets, and an inline fuse holder.

The included slim solar panels feature high-transmission AR-coated tempered glass and an anodized aluminum alloy frame. This kit is suitable for off-grid systems and mobile applications including RVs, cabins, and boats.

Kit Includes:

  • 2x MEGA 100W SLIM Onyx Solar Panel (RS-M100SLB)
  • 1 x 30' 10AWG Solar Cable Set (Panel to Controller) (RS-30101)
  • 1 x 10' #10 Gauge Battery Cable (Red), connects controller to battery (RS-1010) 
  • 1 x 10' #10 Gauge Battery Cable (Black), connects controller to battery (RS-1010) 
  • 1 x Bravo 30A MPPT Charge Controller (RS-MPPT30PB) 
  • 1 x Mounting Z Brackets (one set) (RS-ZB4C)
  • 1 x 10A Solar Panel Inline Fuse Holder (RS-SC10F)

Key Feature

  • Includes 2 x MEGA 100W SLIM Onyx Solar Panels
  • Includes 1 x Bravo 30A MPPT Charge Controller
  • Includes 1 x 30' 10AWG Solar Cable Set
  • Includes 1 x 10' #10 Gauge Red Battery Cable
  • Includes 1 x 10' #10 Gauge Black Battery Cable
  • Includes 1 x set of Mounting Z Brackets
  • Includes 1 x 10A Solar Panel Inline Fuse Holder
  • 100W 12V slim solar panel design
  • N-Type TOPCon multi-busbar cell technology
  • High-transmission AR-coated tempered glass
  • Anodized aluminum alloy frame
  • Pre-drilled holes support flexible mounting options
  • MPPT charge controller auto-detects 12V and 24V battery systems
  • Charge controller supports multiple battery types including GEL, AGM, WET, CRYSTAL, CALCIUM, LiFePO4, LTO, and LCO
  • LCD and LED display for real-time data and alerts

Specification

Product Type: Solar Kit
Material: High-transmission AR-coated tempered glass; anodized aluminum alloy frame
Dimensions: Solar Panel: 50.0 x 15.7 x 1.2 in
Use: Off-grid systems and mobile setups including RVs, cabins, and boats

Downloads

MEGA 100 SLIM Slim Solar Panel

BRAVO 30 30 Amp MPPT Solar Charge Controller

BRAVO 30 30 Amp MPPT Solar Charge Controller User Manual

Warranty

This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details

Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

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