Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR 1600 Watt Solar Kit is designed for off-grid solar power applications for RVs, boats, trailers, cabins, and other mobile or remote setups. It includes eight 200W monocrystalline solar panels with 18 busbars, a 60A MPPT solar charge controller, solar and battery cables, mounting Z brackets, an inline fuse holder with fuse, and Y branch parallel adapters.

The MEGA 200 solar panels are built with high-transmission anti-reflective coated tempered glass and an anodized aluminum frame. The included 60A MPPT charge controller automatically detects 12V, 24V, 36V, and 48V DC system voltages and supports sealed, gel, flooded, and lithium deep cycle batteries.

Kit Includes

  • 8 x 200 Watt Monocrystalline Solar Panel (RS-M200)
  • 1 x 60A MPPT Solar Charge Controller (RS-MPPT60)
  • 1 x 20' #10 Gauge Solar Cable (Red), connects the solar panel to the controller (RS-20101)
  • 1 x 20' #10 Gauge Solar Cable (Black), connects the solar panel to the controller (RS-20101)
  • 1 x 10' #8 Gauge Battery Cable (Red), connects the controller to the battery (RS-810)
  • 1 x 10' #8 Gauge Battery Cable (Black), connects the controller to the battery (RS-810)
  • 8 x Mounting Z Brackets (one set of 4) (RS-ZB4C)
  • 1 x 30A Inline Fuse Holder with Fuse (RS-SC30F)
  • 1 x Y Branch Parallel Adapters (RS-T2)

MEGA 200 200 Watt Solar Panel

The MEGA 200 Solar Panel offers premium solar production for RVs, boats, cabins, and more. Start on your off-grid solar journey with RICH SOLAR today.

No. of Panels: 8 x MEGA 200 Watt Solar Panels

Wattage Per Panel: 200W

Total Wattage of Panels: 1600W

Features

  • Generates 10.9 amps of power, charges 12-volt batteries, 3' quick connect cables with connectors, and works in series or parallel.
  • Excellent low-light performance even on early mornings, evenings, and cloudy days.
  • Built with strong high transmission “anti-reflective” coated tempered glass, and an anodized aluminum frame.
  • Fast and easy installation thanks to 14 pre-drilled holes; compatible with standard Z-brackets, ground mounts, side pole mounts, and tilt mounts.
  • 25-year limited warranty for power output; 10-year workmanship warranty.

Installation

  • Easy installation and handling for various applications, including high-end off-grid and mobile applications.
  • Pre-drilled holes compatible with ground mounts, Z brackets, pole mounts, and tilt mounts.
  • Compatible with on-grid and off-grid inverters.

Specification

Maximum Power (Pmax): 200W

Maximum Power Voltage (Vmp): 18.4V

Maximum Power Current (Imp): 10.9A

Open Circuit Voltage (Voc): 21.8V

Short Circuit Current (Isc): 11.6A

Temperature Range: -40 ~ +185°F

Maximum Series Fuse Rating: 15A

Weight: 24.0 lb

Dimensions: 58.7 x 26.8 x 1.2 in

Downloads 

MEGA 200 Solar Panel

Warranty

This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details

 

 

60 Amp MPPT Solar Charge Controller

Features

  • Automatically detects 12V/24V/36V/48V DC system voltages.
  • Compatible with various deep cycle battery options: Sealed, Gel, Flooded, and Lithium.
  • Innovative MPPT technology with high tracking efficiency up to 99% and peak conversion efficiency of 98%.
  • Electronic protection against reverse polarity, overcharging, over-discharging, overload, short-circuiting, and reverse current.
  • LCD screen and multiple LED indicators for displaying system operation information, customizable parameters, and error codes.
  • Features diverse load control; also capable of charging over-discharged lithium batteries.
  • Die-cast aluminum design allows for efficient heat dissipation.
  • RS232 port for communicating with BT-1 Bluetooth module.

Specification

Rated Battery Current: 60A

Rated Load Current: 20A

Max Solar Input Voltage: 150V (77°F), 145V (-13°F)

Max Solar Input Power: 800W/12V; 1600W/24V; 2400W/36V; 3200W/48V

Charge Circuit Voltage Drop: ≤0.26V

Discharge Circuit Voltage Drop: ≤0.15V

Operating Temperature: -31°F to 113°F

Max Terminal Size: <11mm

Overall Dimensions: 11.2 x 8.1 x 3.7 in

Net Weight: 7.94 lb

Downloads

60 Amp MPPT Solar Charge Controller

60 Amp MPPT Solar Charge Controller User Manual

Warranty

This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details

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Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

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