Warranty & Support Rich Solar

At Wildhaven Curator, we’re here to help with warranty questions and support for the RICH SOLAR products we sell. Our team can help identify your product’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

RICH SOLAR covers material/workmanship defects under normal use for the original purchaser. Coverage begins at purchase and is nontransferable.

Coverage and Duration

• Rigid Solar Panels: 25-year power output warranty* and 10-year workmanship warranty*.

• Portable Solar Panels: 25-year power output warranty* and 5-year workmanship warranty*.

• Controllers Included in Portable Panel Kits: 2-year warranty*.

• Flexible Solar Panels: 1-year warranty.

• ALPHA LITE and ALPHA Series Batteries: 5-year warranty*.

• ALPHA PRO Series Batteries: 10-year warranty*.

• Black LiFePO4 Server Rack Batteries: 5-year warranty*.

• Grid-Tie Inverters: 5-year warranty*.

• Pure Sine Wave Inverters: 2-year warranty*.

• Hybrid Inverters: 3-year warranty*.

• MPPT Controllers: 2-year warranty*.

• PWM Controllers: 1-year warranty.

• Other RICH SOLAR Products and Components: 1-year warranty.

*Prorated coverage applies. Replacement may require a customer contribution under the applicable manufacturer schedule. Contact us for clarification.

For kits and bundles, send us the included component models so we can help confirm their applicable coverage.

Conditions and Exclusions

Exclusions include accidents, misuse, unauthorized servicing/modifications, altered serial numbers, auction purchases, and non-RICH SOLAR products.

Batteries require proper installation/operation and full charging within seven days of purchase, then at least every six months.

Warranty Service

RICH SOLAR determines repair or replacement. Approval and an RMA are required before return shipment.

How to Submit a Warranty Claim

  1. Email support@wildhavencurator.com with your order number and proof of purchase.
  2. Include the product model or SKU, serial number if available, and a description of the issue.
  3. Attach clear photos or videos and relevant system configuration details.
  4. Our team will help coordinate troubleshooting and the manufacturer’s warranty review.

Eligibility for purchases through third-party sellers is subject to verification.

Shipping, Labor, and Related Costs

Customers pay inbound freight. Confirmed defects receive manufacturer-paid return freight within North America. Contact us to clarify labor/reinstallation costs.

Warranty Assistance

For help identifying coverage or coordinating a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The RICH SOLAR 100W Slim Kit is a compact solar kit that includes one MEGA 100W SLIM Onyx Solar Panel, a Bravo 30A MPPT Charge Controller, solar cable set, battery cables, mounting Z brackets, and an inline fuse holder. It is designed for off-grid and mobile solar setups using confirmed RICH SOLAR components.

The included 100W slim solar panel features N-Type TOPCon cell technology, high-transmission AR-coated tempered glass, and a corrosion-resistant anodized aluminum frame. Its slim profile and pre-drilled mounting holes support flexible installation for RVs, cabins, boats, and other mobile setups.

Key Feature

  • Includes 1 x MEGA 100W SLIM Onyx Solar Panel
  • Includes 1 x Bravo 30A MPPT Charge Controller
  • Includes 30' 10AWG solar cable set
  • Includes 10' #10 gauge red and black battery cables
  • Includes mounting Z brackets
  • Includes 10A solar panel inline fuse holder
  • 100W 12V solar panel
  • N-Type TOPCon multi-busbar cell technology
  • High-transmission, AR-coated tempered glass
  • Lightweight, corrosion-resistant anodized aluminum frame
  • Pre-drilled holes support ground mounts, Z-brackets, poles, and tilt systems
  • IP67-rated junction box

Specification

  • Product Type: Solar Kit
  • Solar Panel Output: 100W
  • Solar Panel Voltage: 12V
  • Included Solar Panel: 1 x MEGA 100W SLIM Onyx Solar Panel
  • Charge Controller: 1 x Bravo 30A MPPT Charge Controller
  • Solar Cable Set: 30' 10AWG solar cable set
  • Battery Cables: 10' #10 gauge red and black battery cables
  • Mounting Hardware: Mounting Z brackets
  • Fuse Holder: 10A solar panel inline fuse holder
  • Cell Technology: N-Type TOPCon multi-busbar solar cells
  • Glass: High-transmission AR-coated tempered glass
  • Frame: Lightweight, corrosion-resistant anodized aluminum frame
  • Junction Box Rating: IP67
  • Solar Panel Dimensions: 50.0 x 15.7 x 1.2 in
  • Use: Off-grid and mobile solar setups for RVs, cabins, and boats

Downloads

MEGA 100 SLIM Slim Solar Panel

BRAVO 30 30 Amp MPPT Solar Charge Controller

BRAVO 30 30 Amp MPPT Solar Charge Controller

Warranty

This product is covered by the official RICH SOLAR manufacturer limited warranty. Warranty terms, coverage period, and claim requirements are provided by RICH SOLAR.

View RICH SOLAR Warranty Details

Why Choose RICH SOLAR

RICH SOLAR has been a leader in the off-grid solar industry since 2005, with a focus on bringing the world's best solar products to market while providing world-class customer service.

Free Shipping
U.S. Local Warehouse
Manufacturer Warranty

Customers also bought