Warranty & Support REDDOT

At Wildhaven Curator, we’re here to help with warranty questions and support for the REDDOT products we sell. Our team can help confirm your model’s coverage and coordinate manufacturer assistance.

Manufacturer Warranty Overview

REDDOT covers eligible material, manufacturing, and functional defects under normal use. Coverage generally starts from the manufacturer’s shipping date. Separate written agreements take precedence.

Coverage and Duration

• RDPRO750-FS7 Panel: Published 3-year warranty.

• RDPRO300-FS Panel: Published 3-year warranty.

• RDPRO300 Panel: Published 3-year warranty.

• Floor Stand — Stable and Portable Base for Half-body Therapy Panels: Published 3-year manufacturing-defect warranty. Please contact us to confirm accessory-specific service arrangements.

• Compact T2 Desktop Panel, RD60, and RDPRO mini: Model specifications list 1-year coverage. Please contact us for confirmation of the terms applicable to your purchase.

• RD30 Mini Bulb and EST-X2-FS Lamp: Please contact us for written confirmation of the applicable warranty period and service terms.

Warranty Service

For devices eligible under REDDOT’s three-year service policy:

• First six months: Free replacement if local repair is impractical; otherwise, free required parts and 100% of applicable maintenance costs.

• Six months to one year: Free required parts, parts shipping, and 60% of applicable maintenance costs.

• One to three years: Free required parts and 30% of applicable maintenance costs; customers pay parts shipping.

Eligible one-year portable-product claims may receive parts or replacement after assessment.

Conditions and Exclusions

Exclusions include misuse, accidents, unauthorized repairs/modifications, incorrect electrical supply, poor maintenance, unauthorized accessories, surges, water/disaster damage, and cosmetic wear.

How to Submit a Warranty Inquiry or Claim

  1. Email support@wildhavencurator.com with proof of purchase, model, and serial number where applicable.
  2. Describe the fault and attach photos or videos.
  3. Our team will help coordinate REDDOT’s assessment and next steps.

Shipping, Labor, and Related Costs

Confirm unallocated freight, labor, and other costs before arranging service. Report shipping damage promptly with photographs.

Warranty Assistance

Contact Wildhaven Curator for help confirming coverage or coordinating support:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The Compact T2 Desktop Red Light Therapy Panel is designed for targeted sessions focused on skin care, localized pain relief, muscle recovery, and general wellness. Its compact panel format supports convenient placement on a desk, bedside table, or other stable surface.

The panel combines 660 nm red light and 850 nm near-infrared light with a 120-LED array. Its compact dimensions, button-panel controls, low EMF output, and plug-in power design make it suitable for use at home, in the office, or while traveling.

Key Features

  • Dual-Wavelength Light: Uses 660 nm red light and 850 nm near-infrared light for targeted light therapy sessions.
  • 120-LED Array: Equipped with 120 individual 1W LEDs.
  • Targeted Application: Intended for localized sessions on smaller areas such as the neck, hands, and joints.
  • Skin Care Application: Listed for skin health and rejuvenation routines.
  • Muscle Recovery Application: Designed for targeted use on areas affected by soreness or stiffness.
  • Desktop Design: Compact construction allows the panel to be positioned on a desk, bedside table, or other stable surface.
  • Portable Format: The compact panel can be moved between home, office, and travel settings.
  • Button-Panel Control: Uses a straightforward button-panel interface for device operation.
  • Low EMF Output: Electromagnetic field emissions are listed as negligible.
  • Long LED Lifespan: LEDs are rated for up to 50,000 operating hours.
  • Customizable Configuration: Multi-chip arrangements, wavelengths, power, controls, appearance, logo, and packaging can be customized by inquiry. These custom services are not presented as standard selectable product options.

Specifications

  • LED Configuration: 120 × 1W LEDs
  • LED Chip Configuration: Single-chip; customizable multi-chip configurations available
  • Wavelengths: 660 nm red light and 850 nm near-infrared light; custom wavelengths available
  • Irradiance: Approximately 0.69 W/in² at approximately 5.91 in
  • Input Voltage: AC 100–240V
  • Power Consumption: 81W
  • Net Weight: Approximately 6.61 lb
  • IP Rating: IP3X
  • EMF Emission: Negligible
  • LED Lifespan: 50,000 hours
  • Control Method: Button panel
  • Listed Certifications and Registration: FDA registration, FCC, CE, and RoHS
  • Working Environment: Approximately 14°F to 113°F

Size Guide

  • Product Dimensions: Approximately 11.81 × 7.87 × 0.98 in

FDA registration refers to device listing, not FDA clearance or approval. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results vary.

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