Warranty & Support Milwaukee Slatwall

At Wildhaven Curator, we’re here to help with warranty questions and support for the MKE Slatwall products we sell. Our team can assist with reviewing your concern and coordinating manufacturer support.

Manufacturer Warranty Overview

MKE Slatwall provides a 10-year limited warranty from purchase against material and workmanship defects in panels and accessories under normal indoor/garage use.

Coverage applies to the original end-user purchasing from MKE Slatwall or an authorized reseller.

Coverage and Duration

The 10-year coverage includes:

• Structural panel failure within published load limits.

• Defective accessory locks or backplates.

• Construction defects in hooks, shelves, and brackets.

Conditions and Exclusions

Follow manufacturer installation instructions and load limits.

Exclusions include improper installation, overloading, misuse, unauthorized alterations, nonstructural cosmetic wear, outdoor/excessive-moisture exposure, and use with non-MKE components.

StoreWALL accessories are permitted when installed according to MKE guidelines. Coverage is nontransferable.

Reporting Defects and Shipping Damage

• Manufacturer/order defects: report within five days of delivery.

• Shipping damage: photograph and document damage on carrier paperwork at delivery; report within five days.

Warranty Service

Approved defects receive replacement products or components. Returns require prior authorization.

How to Submit a Warranty Claim

Email support@wildhavencurator.com with:

  1. Proof of purchase or order number.
  2. Clear photographs of the issue.
  3. A description of the defect and installation method.
  4. Your name and shipping address.

Our team will help coordinate the manufacturer’s review and advise you on the next steps.

Shipping, Labor, and Related Costs

Approved replacements ship free within the continental U.S. Labor, installation, removal, and indirect costs are excluded.

Warranty Assistance

For help with coverage or a claim, contact Wildhaven Curator:

Email: support@wildhavencurator.com
Phone: +1 239-310-4096

The MKE Large All-Purpose Hook is a heavy-duty slatwall hook designed for storing large and bulky items in a garage storage system. Crafted with industrial-grade steel, this versatile hook is suitable for organizing lawn and garden equipment, hand tools, sports gear, outdoor equipment, and other oversized storage items.

This hook features an exclusive double backplate lock for secure attachment to compatible slatwall panels. The easy lock-in and lock-out mechanism allows the hook to be repositioned anywhere on the garage panels, while the silicone soft cover adds grip and helps protect stored items from scratches or damage.

KEY FEATURE

  • Heavy-duty slatwall hook for large and bulky items
  • Crafted with industrial-grade steel
  • Silicone soft cover adds grip and helps protect stored items
  • Easy lock-in and lock-out mechanism
  • Exclusive double backplate lock for secure and stable attachment
  • Repositionable design for flexible garage storage layouts
  • Maximum recommended weight capacity of 100 lbs.
  • Black finish
  • Designed for universal 3" on-center slatwall systems
  • Compatible with Milwaukee Slatwall, StoreWall, HandiWall, Diamond Life, GarageTek, and New Age wall panels only
  • Does not fit Crownwall, Flowwall, Gladiator Gearwall, Proslat, or Rubbermaid systems

PRODUCT DETAILS

Material: Industrial-grade steel with silicone soft cover
Dimensions: 4.5"H x 2.5"W x 9"D
Color: Black
Holding Capacity: 100 lbs.
Use: Garage storage, lawn and garden equipment storage, hand tool storage, sports gear storage, outdoor equipment storage, and bulky item organization
Compatibility: Milwaukee Slatwall, StoreWall, HandiWall, Diamond Life, GarageTek, and New Age wall panels only

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