Warranty & Support Phoenix Dome

At Wildhaven Curator, we stand behind the Phoenix Domes products we sell. If a warranty-related issue arises, our team can assist with reviewing the concern and coordinating support under the applicable manufacturer’s warranty terms.

Phoenix Domes Manufacturer Warranty

The following manufacturer coverage applies to specific PVC components of Phoenix dome and zome packages. These periods do not represent warranty coverage for the entire package or every included component.

White or Coloured PVC Covers: White or coloured PVC dome and zome covers are covered for 5 years against UV damage and premature deterioration.

Clear PVC Windows and Skylights: Clear PVC windows and skylights are covered for 2 years, where included in the purchased configuration.

Cover Seam Repairs: If cover seams split or open on their own during the warranty period, Phoenix Domes provides a complimentary patch kit. If repair is not feasible, the manufacturer states that it will replace the damaged part.

Conditions and Exclusions: The coverage periods above apply specifically to the identified PVC components. They do not establish warranty periods for the frame, glass windows, glass skylights, insulation, interior liners, doors, or other accessories. Please contact our team to confirm the applicable terms for these components.

Warranty Service: Assistance for the specified PVC components may include the patch kit or replacement described above, depending on the issue and the manufacturer’s applicable terms. Contact our team for help reviewing a potential claim.

How to Submit a Warranty Claim: Email support@wildhavencurator.com with your proof of purchase, such as an order number or receipt, a detailed description of the issue, and photographs or videos if available. Additional documentation may be requested during review.

Shipping and Labor Responsibilities: Shipping, labor, and installation arrangements depend on the applicable warranty terms. Contact Wildhaven Curator to confirm these responsibilities before sending a product for evaluation or arranging repair work.

Warranty Assistance: Wildhaven Curator will help review your concern and coordinate manufacturer support when applicable. Coverage eligibility and the available resolution depend on the warranty terms for the affected product and component.

The 16ft / 5m Phoenix Dome is a compact glamping dome designed for outdoor living, private retreats, backyard office use, or treatment spaces. As Phoenix Domes’ smallest glamping size, it still offers a spacious feel through its tall ceilings and extended-height 2V design.

With 210 sq. ft. of interior space, this dome is ideal for a single-person or couple’s retreat where outside bathroom facilities are available. It can also be customized with accessories and upgrades to suit different outdoor living needs.

Key Features

  • 16ft / 5m Phoenix Dome
  • Smallest Phoenix Domes glamping size
  • Extended-height 2V design with tall ceilings
  • Spacious and expansive interior feel
  • Ideal for a single-person or couple’s retreat
  • Suitable for backyard office or treatment space use
  • Plus accessories and upgrades
  • 210 sq. ft. interior space

Product Details

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Perimeter Measurements

Elevations

Setup Diagrams

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16' / 5m 3D Video Walkthrough

 

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