Warranty & Support Phoenix Dome

At Wildhaven Curator, we stand behind the Phoenix Domes products we sell. If a warranty-related issue arises, our team can assist with reviewing the concern and coordinating warranty support in accordance with the applicable manufacturer’s terms.

Phoenix Domes Manufacturer Warranty

Phoenix Domes publishes warranty coverage for specific dome and zome components. Coverage duration depends on the component and does not represent one warranty period for every Phoenix Domes product.

White or Coloured PVC Covers: White or coloured PVC dome and zome covers have 5-year coverage against UV damage and premature deterioration.

Clear PVC Windows and Skylights: Clear PVC windows and skylights have 2-year coverage.

Cover Seam Repairs: If cover seams split or open on their own during the warranty period, Phoenix Domes provides a complimentary patch kit. If repair is not feasible, the manufacturer states that it will replace the damaged part.

Other Products and Components: The periods above apply specifically to the listed components. Warranty terms for canvas glamping tents, doors, interior paneling, and other accessories must be confirmed for the exact product.

Conditions and Exclusions: Coverage is subject to the warranty terms applicable to the product and component concerned. Please consult the product documentation or contact Wildhaven Curator to confirm coverage and exclusions.

Warranty Service: Available service depends on the issue, the affected component, and the applicable manufacturer’s terms. A repair, replacement, or refund will be coordinated when approved under those terms.

How to Submit a Warranty Claim: Email support@wildhavencurator.com with your order number or receipt, a detailed description of the issue, and photographs or videos if available. Additional documentation may be requested during review.

Shipping and Labor: Shipping, labor, and installation responsibilities depend on the applicable warranty terms. Contact our team to confirm these arrangements before sending a product for evaluation.

Warranty Assistance: Wildhaven Curator will help review your request and coordinate manufacturer support when applicable. Warranty eligibility and the available resolution depend on the terms covering your specific product.

The 16ft / 5m Phoenix Dome is a compact geodesic dome with 210 sq. ft. of customizable interior space. It is Phoenix Domes’ smallest glamping size, designed with an extended-height 2V structure and tall ceilings for a more spacious feel.

Ideal for personal retreats, creative studios, guest rooms, unique glamping spaces, backyard offices, and treatment spaces, this dome is engineered for Canadian climates and designed to handle heavy snow and strong winds. It includes a roll-up zippered panorama window and two opening glass triangle windows for airflow and panoramic views.

KEY FEATURES

16ft / 5m Phoenix Dome:
  • Spacious Interior: Enjoy 210 square feet of customizable space suitable for studios, retreats, or guest rooms.
  • Durable Design: Engineered to endure Canadian climates, the dome effectively handles heavy snow and strong winds.
  • Great Ventilation: Equipped with a roll-up zippered panorama window and 2 opening glass triangle windows, the dome provides excellent airflow and stunning panoramic views, enhancing comfort and connection with nature. 
  • Customizable: Offers options like wood stoves, extra windows, and awnings to tailor the dome to your specific needs.
  • Easy to Assemble: Includes easy-to-follow instructions for a quick and straightforward setup.
  • Versatile Use: Perfect for personal retreats, creative studios, or unique glamping experiences.

Product Details

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Perimeter Measurements

Elevations

Setup Diagrams

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16' / 5m 3D Video Walkthrough

 

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