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Phoenix Dome

11M Basic Dome - HF

SKU PX11-4V-CUS-HF-1
$16,000.00
$16,000.00
Free Shipping Contiguous USA
Warranty Info View coverage → 30-Day Returns View terms →
Questions? Give us a call +1 239-310-4096

Estimated Delivery: 4-7 Business Days from Order Date

Free Standard Shipping on All Orders to the Contiguous USA

30 Day Return Policy with 25% restocking fee applies to change-of-mind returns. See full policy

Estimated shipping time

You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.

What is your Return Policy?

At Wildhaven Curator, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:

1. Return Window

You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.

2. Who Pays for Return Shipping?

  • If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
  • If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.

4. Changed Your Mind?

If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).

5. Refund Processing

Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.

If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@wildhavencurator.com and we’ll look into it immediately.

6. Restocking Fees

In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.

Phoenix Dome

11M Basic Dome - HF

SKU PX11-4V-CUS-HF-1
$16,000.00
11M Basic Dome - HF
Warranty & Support Phoenix Dome

At Wildhaven Curator, we stand behind the Phoenix Domes products we sell. If a warranty-related issue arises, our team can assist with reviewing the concern and coordinating warranty support in accordance with the applicable manufacturer’s terms.

Phoenix Domes Manufacturer Warranty

Phoenix Domes publishes warranty coverage for specific dome and zome components. Coverage duration depends on the component and does not represent one warranty period for every Phoenix Domes product.

White or Coloured PVC Covers: White or coloured PVC dome and zome covers have 5-year coverage against UV damage and premature deterioration.

Clear PVC Windows and Skylights: Clear PVC windows and skylights have 2-year coverage.

Cover Seam Repairs: If cover seams split or open on their own during the warranty period, Phoenix Domes provides a complimentary patch kit. If repair is not feasible, the manufacturer states that it will replace the damaged part.

Other Products and Components: The periods above apply specifically to the listed components. Warranty terms for canvas glamping tents, doors, interior paneling, and other accessories must be confirmed for the exact product.

Conditions and Exclusions: Coverage is subject to the warranty terms applicable to the product and component concerned. Please consult the product documentation or contact Wildhaven Curator to confirm coverage and exclusions.

Warranty Service: Available service depends on the issue, the affected component, and the applicable manufacturer’s terms. A repair, replacement, or refund will be coordinated when approved under those terms.

How to Submit a Warranty Claim: Email support@wildhavencurator.com with your order number or receipt, a detailed description of the issue, and photographs or videos if available. Additional documentation may be requested during review.

Shipping and Labor: Shipping, labor, and installation responsibilities depend on the applicable warranty terms. Contact our team to confirm these arrangements before sending a product for evaluation.

Warranty Assistance: Wildhaven Curator will help review your request and coordinate manufacturer support when applicable. Warranty eligibility and the available resolution depend on the terms covering your specific product.

Need help with this product? support@wildhavencurator.com
+1 239-310-4096

The 11M Basic Dome - Heavy Frame by Phoenix Domes is an 11m dome structure with a heavy frame configuration. Its basic dome format provides a clean, straightforward option for customers looking for a larger dome setup.

Designed around an 11m size, this dome is suitable for projects that require a spacious dome structure with a heavy frame option.

Key Features

  • 11m dome size
  • Basic dome configuration
  • Heavy frame option
  • Phoenix Domes product

Product Details

Product Type: Dome
Dimensions: 11m

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